About Us

At Southeastern Veterinary Specialty Center, we pride ourselves on delivering exceptional surgical and specialty care with a focus on personalized patient experience. Our state-of-the-art facility is dedicated to providing the highest standards of medical excellence and compassionate care. We are seeking a dynamic and experienced Practice Manager to join our team and ensure the smooth operation of our center.

Job Summary

The Practice Manager will be responsible for overseeing the administrative operations of our specialty and surgery center. This role requires a proactive leader with excellent organizational skills, a keen eye for detail, and a passion for enhancing patient and staff experiences. The Practice Manager will work closely with medical staff, administrative personnel, and clients/patients to maintain an efficient and welcoming environment.

Key Responsibilities

- Manage daily operations, including reception, scheduling, patient flow, and surgical procedures.

- Coordinate with the veterinarians to optimize scheduling and operations.

- Handle client inquiries, concerns, and complaints with professionalism and empathy.

- Hire, supervise and support staff, providing training and development opportunities.

- Oversee the maintenance of patient records, ensuring compliance with practice guidelines.

- Monitor inventory and medical equipment, placing orders as needed.

- Implement and uphold practice policies and procedures to improve workflow and efficiency.

- Assist in marketing and outreach efforts to promote the surgery center’s services.

Qualifications

- Bachelor’s degree in Healthcare Administration, Business Administration, or a related field preferred.

- Minimum of 3-5 years of experience in a medical office management role, preferably in a surgical or specialty care setting. Veterinary knowledge is a plus.

- Excellent organizational, multitasking, and problem-solving skills.

- Exceptional interpersonal and communication skills.

- Proficiency in electronic health records (EHR) systems and office software (e.g., MS Office Suite).

- Ability to lead and motivate a team in a fast-paced environment.

- Strong attention to detail and commitment to maintaining confidentiality.

Benefits

- Competitive salary commensurate with experience

- Comprehensive health, dental, and vision insurance

- Retirement plan with employer matching

- Paid time off and holidays

- Professional development opportunities

How to Apply

Interested candidates are invited to submit their resume and a cover letter detailing their relevant experience and why they would be a great fit for our team. Please send your application to [email protected] with the subject line "Practice Manager Application".

Join our dedicated team at Southeastern Veterinary Specialty Center and contribute to our mission of providing exceptional specialty care and patient satisfaction. We look forward to meeting you!

Southeastern Veterinary Specialty Center is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Type: Full-time

Pay: $25.00 - $28.00 per hour

Expected hours: 40 – 45 per week

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Health insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday
  • No nights

Work Location: In person